The cycle of the seasons

Summer, spring, winter and autumn all bring their own challenges to managing psoriatic disease.6 Knowing what to wear, what to put on your skin and how to prevent a flare-up are all challenges that rear their heads as the seasons change. Here, Mel and Russell share some tips and tricks that might help!

Wardrobe malfunctions: Winter with Psoriasis (1:46 minutes)

What kind of clothes are better to wear during a flare-up? How do seasonal changes impact psoriasis? In this video journal Mel reflects on her personal experience of psoriasis and how she manages her skin during the cooler months.

Guys, let’s talk skin care and moisturisers (2:55 minutes)

Russell talks all things winter and the challenges he faces living with psoriasis every day. Listen to how he uses moisturisers and oils to help him keep his condition under control.

Ask the experts: Mel chats to GP Dr Mark Kent (12:06 minutes)

Here, Mel regroups with GP Dr Mark Kent on psoriasis fundamentals – what it is, where you can expect to find it, what causes flare-ups and how to best manage it. A video not to miss!

Balancing life with a psoriatic disease

Psoriasis is a medical condition that you have – it does not define who you are. While a number of healthcare professionals may be involved in your care, there are also a range of other lifestyle changes that you might be able to do yourself, that lead to better management of your psoriasis.7

Managing stress

Managing stress

Stress is one of the known symptoms to cause a psoriasis flare-up.6 From Mel’s personal experiences of how she copes, to expert coaching techniques from psychologists, we have a wealth of information below to give you useful tips to help manage life stresses and get you through those flare-up periods.

I am ready to share (3:55 minutes)

In her very first video, Get Psorted ambassador Mel talks about how she’s been living with psoriasis since the end of high school, including her very first experience with symptoms.

“I struggled to find something to personally relate to, so I hope sharing my experience can help inspire and encourage other people too.”

Top tips to boost your mood (2:37 minutes)

Here, Russell shares how getting enough fresh air and exercise everyday can help refresh your mind, stress levels and your mood.

“During these times I am always looking at ways to boost my mood...”

Ask the experts: Mel chats to dermatologist Dr Annika Smith (10:42 minutes)

Together, they chat about when to see a dermatologist, the difference between seeing a GP and a specialist, how family history can affect psoriatic disease, how to manage flare-ups and what lifestyle changes can be made.

Ask the experts: Mel with clinical psychologist Dr Candice Lewis – Part 1 (6:58 minutes)

Here, Mel and Candice share a motivating and practical chat for everyone managing psoriasis, covering managing stress and the importance of mental wellbeing, whether it be living with psoriasis or any chronic condition, with some helpful suggestions that are easy to remember.

Ask the experts: Mel with clinical psychologist Dr Candice Lewis – Part 2 (4:36 minutes)

Here, Mel and Candice continue their chat for everyone managing psoriasis.

Ask the experts: Mel with clinical psychologist Dr Candice Lewis – Part 3 (6:16 minutes)

Here, Mel and Candice conclude their chat for everyone managing psoriasis.

Preventing additional skin damage icon

Preventing additional skin damage

Scratching, rubbing, cuts and stings are unavoidable. When you’re managing psoriasis it’s even more important to keep an eye out to avoid additional skin damage when you can.6 It’s always helpful to hear from someone going through experiences to pick up any hints that might help you too.

Itchy scalp driving you crazy? (3:16 minutes)

Mel discusses how she deals with an itchy scalp and maintains healthy hair, as well as opening up about what works best for her psoriasis during the summer months and how she manages her condition during the colder months.

Psoriasis and hand sanitiser are not friends (2:26 minutes)

During the COVID-19 pandemic, Mel checks in to share how she’s coping. Listen to her share her thoughts about maintaining the condition of her skin, hygiene, and the impact of washing her hands during restrictions and lockdowns.

Tracking hidden triggers like mood changes icon

Tracking hidden triggers like mood changes

A flare-up can be triggered by any number of things. Some of these are easier to spot, and some are harder to put our finger on. Spotting those hidden triggers like certain foods, or changes in your mood, can make a big difference in managing psoriatic disease day-to-day.30

Ask the experts: Mel chats to GP Dr Mark Kent (12:06 minutes)

Here, Mel regroups with GP Dr Mark Kent on psoriasis fundamentals – what it is, where you can expect to find it, what causes flare-ups and how to best manage them. A video not to miss!

Ask the experts: Mel chats to dermatologist Dr Annika Smith (10:42 minutes)

Together Mel and Annika chat about when to see a dermatologist, the difference between seeing a GP and a specialist, and how a family history can affect psoriatic disease.

Quit smoking icon

Quitting smoking

Did you know smoking can make psoriasis symptoms even worse?6 Not only does smoking increase the intensity of psoriasis symptoms and flare-ups but it is also connected to heart disease and cancer.7,31 Chat to your healthcare professional about ways that may help you quit smoking to not just improve your psoriasis symptoms but your overall health.

Alchohal intake icon

Lowering your alcohol intake

Drinking too much alcohol can also lead to a worsening of symptoms of psoriatic disease and can possibly trigger flare-ups.6,7 Reducing your alcohol intake can also help decrease the risk of liver disease and other negative impacts.23

staying active icon

Staying active

It’s possible to stay active while managing psoriatic disease. Just like with identifying your triggers, staying active is about listening to your body and knowing what works for you. Our ambassadors and experts share a range of advice below about how they get motivated, and importantly recognising that though it can be challenging to maintain consistency with how active we are, it’s worth it!

New Year, New Motivation (2:36 minutes)

Kicking off the new year, Mel shares her difficulties with balancing the management of her psoriasis and daily exercise. She highlights the importance of self-confidence, setting goals and improving health.

Fitness, fatigue and staying motivated – Part 1 (7:18 minutes)

Russell and Psoriasis Australia CEO Murray return with another man-to-man chat, featuring guest Blake.

They discuss fitness, fatigue and staying motivated, as well as how to tackle mental health and COVID-19 restrictions.

Fitness, fatigue and staying motivated – Part 2 (5:32 minutes)

Russell and Psoriasis Australia CEO Murray return with Part 2 of their chat with Blake.

They continue to discuss fitness, fatigue and staying motivated, as well as how to tackle mental health and COVID-19 restrictions.

Fitness, fatigue and staying motivated – Part 3 (7:45 minutes)

Russell and Psoriasis Australia CEO Murray return with Part 3 of their chat with Blake.

They continue to discuss fitness, fatigue and staying motivated, as well as how to tackle mental health and COVID-19 restrictions.

eating well icon

Eating well

With miracle diets, trending food fads and an overwhelming amount of information about what to eat – it can be difficult to know what should go on the end of your fork. Check out the videos below to help cut through the noise with information about what’s worked for our ambassadors, plus expert advice about how to think about food when managing psoriasis.

Work was taking over my life (1:46 minutes)

In this open and honest diary entry, Mel talks about how she has changed her day-to-day working routine to better manage her condition, how her 7-9 working schedule “was taking a real toll on my body” and how she changed the workplace environment to better suit her body.

Why does diet impact my psoriasis? (3:17 minutes)

Mel shares her experiences of going through various diets to manage her psoriasis, including seeing a naturopath, and limiting some types of foods. She shares what worked, what didn’t work and her main takeaways for how to approach eating for psoriasis.

A bloke’s view on diet and exercise (3:41 minutes)

Russell discusses his personal diet triggers and how they impact his psoriasis, and his exhaustive research and search for what works for him.

Ask the experts: Mel chats to dietician Pennie McCoy (11:00 minutes)

Here Mel chats with dietician Pennie McCoy who has been practicing for over 15 years, supporting patients with a wide range of conditions – including psoriasis. Their conversation covers the all too important topic of what to eat and how food can impact psoriasis.

Man-to-man

We know it can be harder for some men to have a conversation about staying well – especially when it comes to talking about their skin. Our dedicated man-to-man series is for you, or the man in your life, wondering if other blokes out there managing psoriatic disease are going through the same thing. Here you will find tips, advice, plenty of laughs, and most importantly a place where you don’t feel like you’re doing this on your own.

It’s visible and it turns heads (4:30 minutes)

Russell shares insightful stories of the social impact that psoriasis has had on his life. Reflecting on his personal experiences he talks about self-confidence, uncomfortable situations and how he tries to positively look forward.

Why sometimes you just need to talk – Part 1/3 (5:31 minutes)

Russell hosts the first man-to-man chat with Psoriasis Australia CEO Murray Turner discussing what it’s like living with psoriasis, why it’s not always easy to talk about, and how the right support network can help.

Why sometimes you just need to talk – Part 2/3 (4:18 minutes)

Russell continues his chat with Psoriasis Australia CEO Murray Turner discussing what it’s like living with psoriasis, why it’s not always easy to talk about, and how the right support network can help.

Why sometimes you just need to talk – Part 3/3 (6:03 minutes)

Russell concludes his chat with Psoriasis Australia CEO Murray Turner discussing what it’s like living with psoriasis, why it’s not always easy to talk about, and how the right support network can help.

What happens when you also have psoriatic arthritis – Part 1/2 (9:14 minutes)

Russell and Murray return for the next man-to-man chat! This time joined by Ken, who shares his unique experiences of living with both psoriasis and psoriatic arthritis.

What happens when you also have psoriatic arthritis – Part 2/2 (9:35 minutes)

Russell and Murray continue their chat with Ken, who shares his unique experiences of living with both psoriasis and psoriatic arthritis.

When you know you need to ask for some help – Part 1/3 (7:18 minutes)

Next up, Russell and Murray chat to Blake, a father of four, who doesn’t take no for an answer when it comes to getting professional help for his psoriasis and psoriatic arthritis.

When you know you need to ask for some help – Part 2/3 (5:32 minutes)

Russell and Murray continue their chat to Blake, a father of four, who doesn’t take no for an answer when it comes to getting professional help for his psoriasis and psoriatic arthritis.

Man to Man: When you know you need to ask for some help – Part 3/3 (7:45 minutes)

Russell and Murray continue their chat to Blake, a father of four, who doesn’t take no for an answer when it comes to getting professional help for his psoriasis and psoriatic arthritis.

Additional resources

Get Psorted Facebook community – facebook.com/getpsorted

Psoriasis Australia – Psoriasisaustralia.org.au

Psoriasis Australia Facebook community – facebook.com/Psoriasisaust

Arthritis Australia – arthritisaustralia.com.au

Healthdirect Australia – healthdirect.gov.au

Lifeline Australia – lifeline.org.au; 13 11 14

Quitline – icanquit.com.au; 13 78 48

For Young Ones

ReachOut Australia – reachout.com

Raising Children – raisingchildren.net.au

Kids Helpline – kidshelpline.com.au or 1800 551 800

Better Health Channel – betterhealth.vic.gov.au

Meet our Get Psorted Ambassadors

Shared experiences are a powerful way to overcome many of the experiences we face. Our Community is your chance to hear from our three Get Psorted ambassadors, Mel, Russell and Christine, along with some of the experts behind Get Psorted. The following videos provide a short introduction to each of them, but be sure to explore the other pages – you’ll find videos covering topics ranging from seasonal triggers, to parenting support and so much more. Plus, make sure you visit our Facebook page to stay in touch with our wider community.

Meet Mel (3:35 minutes)

Mel is a confident and energetic woman who is passionate about sharing what it's really like living with psoriasis. She shares her experience taking on bullies and dealing with an ongoing and ever-changing battle with body confidence. Many of Mel’s videos see her talking to a range of healthcare professionals. Her mission is to find the right information to manage psoriasis as effectively as she can – and share that with you.

Meet Russell (8:59 minutes)

At first, Russell was cautious of sharing his experiences about what it’s really like living with psoriasis, but as you’ll see in his videos over the years, his confidence and comfort has grown. Now he is encouraging others to share their experiences alongside Psoriasis Australia CEO, Murray Turner.

Meet Christine (5:53 minutes)

As a mum, Christine had so many concerns and questions about her daughter’s psoriasis. Knowing when to ask for help and how to chat to teachers, sports coaches, family and friends about her daughter’s psoriasis has been a rollercoaster. Here, Christine shares her advice and some of the learnings she’s gathered along the way.

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WITH RESPECT TO ANY CONDITIONS, WARRANTIES OR GUARANTEES THAT CANNOT BE EXCLUDED UNDER APPLICABLE STATUTES, TO THE EXTENT PERMITTED BY APPLICABLE LAW, OUR LIABILITY IS LIMITED (AT OUR OPTION) TO THE RESUPPLY OR REFUND OF THE COST OF THE RELEVANT PORTION OF THE SERVICES.

TO THE FULLEST EXTENT PERMITTED UNDER APPLICABLE LAW: (A) WE WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, EXEMPLARY OR PUNITIVE DAMAGES OF ANY KIND, OR LOSSES THAT WERE NOT REASONABLY FORESEEABLE TO YOU OR US AT THE TIME YOU AGREED TO THIS AGREEMENT, IN EACH CASE ARISING OUT OF OR IN CONNECTION WITH THE SERVICES OR THIS AGREEMENT, AND UNDER ANY CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY OR OTHER THEORY (COLLECTIVELY, “INDIRECT LOSSES”). LOSS OR DAMAGE IS FORESEEABLE IF EITHER IT IS OBVIOUS THAT IT WILL HAPPEN OR IF, AT THE TIME THE CONTRACT WAS MADE, BOTH YOU AND WE KNEW IT MIGHT HAPPEN

WITHOUT LIMITING THE FOREGOING, TO THE FULLEST EXTENT PERMITTED UNDER APPLICABLE LAW, WE WILL NOT BE LIABLE FOR INDIRECT LOSSES OF ANY KIND RESULTING FROM YOUR USE OF OR INABILITY TO USE THE SERVICES OR FROM ANY PRODUCTS OR THIRD PARTY MATERIALS, INCLUDING FROM ANY VIRUS THAT MAY BE TRANSMITTED IN CONNECTION THEREWITH.

THE COMPANY PARTIES DO NOT EXCLUDE OR LIMIT IN ANY WAY OUR LIABILITY TO YOU WHERE IT WOULD BE UNLAWFUL TO DO SO.

TO THE FULLEST EXTENT PERMITTED UNDER APPLICABLE LAW, OUR MAXIMUM AGGREGATE LIABILITY FOR ALL DAMAGES, LOSSES AND CAUSES OF ACTION ARISING OUT OF OR IN CONNECTION WITH THE SERVICES OR THIS AGREEMENT, WHETHER IN CONTRACT, TORT (INCLUDING NEGLIGENCE) OR OTHERWISE, WILL NOT EXCEED THE GREATER OF (A) THE TOTAL AMOUNT, IF ANY, PAID BY YOU TO US TO USE THE SERVICES; AND (B) TEN UNITED STATES DOLLARS ($10).

ALL LIMITATIONS OF LIABILITY OF ANY KIND IN THIS AGREEMENT (INCLUDING IN THIS SECTION AND ELSEWHERE IN THIS AGREEMENT) ARE MADE FOR THE BENEFIT OF BOTH COMPANY AND THE COMPANY PARTIES.

WITH RESPECT TO ANY CONDITIONS, WARRANTIES OR GUARANTEES THAT CANNOT BE EXCLUDED UNDER STATUTE, TO THE EXTENT PERMITTED UNDER APPLICABLE LAW, OUR LIABILITY IS LIMITED (AT OUR OPTION) TO THE RESUPPLY OR REFUND OF THE COST OF RELEVANT SERVICES.

17.  Third Party Claims. 

If we are sued by a third party as a result of your breach of this Agreement or your infringement of any third-party right, then, to the fullest extent permitted by applicable law, you will be responsible for all liabilities, damages, judgments, awards, losses, costs, expenses and fees (including attorneys’ fees) incurred by the Company Parties.

18.  Termination. 

You may stop using the Services, and thereby terminate this Agreement, at any time. We may terminate or suspend your use of the Services if you do not comply with this Agreement, engage in any fraud or abuse, or if you or anyone using your account makes any misrepresentation to us. Where reasonable under the circumstances, we will provide you with at least twenty-four (24) hours’ prior notice of termination or suspension, provided that if we reasonably believe that you have materially breached this Agreement, we may immediately terminate or suspend you. Upon any termination or suspension, your right to use the Services will immediately cease, and we may, without liability to you or any third party, immediately deactivate or delete your user name, password and account, and all associated materials, without obligation to provide further access to such materials. Your obligations under this Agreement shall survive any expiration or termination of this Agreement.

19.  Governing Law; Jurisdiction. 

Unless otherwise prescribed by applicable law, this Agreement is governed by and shall be construed in accordance with the laws of the State of New York, without regard to its principles of conflicts of law, and regardless of your location. All disputes between you and us arising out of or related to the Services or this Agreement, whether based in contract, tort, statute, fraud, misrepresentation or any other legal theory and including non-contractual disputes or claims, will be subject to the exclusive jurisdiction of the federal and state courts located in the State of New York, U.S.A., and you waive any jurisdictional, venue or inconvenient forum objections to such courts.

20.  Filtering. 

Parental control protections (such as computer hardware, software or filtering services) are commercially available that may assist you in limiting access to material that may be harmful to or inappropriate for minors. Information identifying current providers of such protections (which we do not endorse) is available from https://en.wikipedia.org/wiki/Comparison_of_content-control_software_and_providers.

21.   Information or Complaints. 

If you have a question or complaint regarding the Services, please use the link at /https://www.GetPsorted.com.au/contact-us

22.  Copyright Infringement Claims. 

If you believe in good faith that materials available on the Services infringe your copyright, you may write to us by mail and request that we remove such material or block access to it. Please be precise about the identity and location of the allegedly infringing materials. If you believe in good faith that someone has wrongly filed a notice of copyright infringement against you, you may send us a written counter-notice. Notices and counter-notices must be sent through the link at https://www.GetPsorted.com.au/contact-us the Company’s Agent for complaints related to the Digital Millennium Copyright Act (DMCA) can be reached in writing at the following address:

Trademark Law Department
Johnson & Johnson
One Johnson & Johnson Plaza
New Brunswick, NJ 08933

This address may also be used to contact us about copyright infringement claims in jurisdictions outside of the United States, or you may contact us through clicking https://www.GetPsorted.com.au/contact-us

23.  Export Controls. 

The Services are subject to U.S. export controls restrictions. We will not knowingly make the Services available to you if you are, and you confirm that you are not, (a) located in, or a resident or a national of, any country subject to a U.S. government embargo or trade sanction (Cuba, Iran, Sudan, Syria, and the Crimea region of Ukraine as at the date of these terms) (see http://www.treasury.gov/resource-center/sanctions/Programs/Pages/Programs.aspx for more information on U.S. sanctions); or (b) on any of the U.S. government lists of restricted end users (for example, including the “Specially Designated Nationals” list available at http://www.treasury.gov/resource-center/sanctions/SDN-List/Pages/default.aspx).

24.  Forward-Looking Statements. 

Statements appearing on the Services that concern us, our affiliates or our and their management and that are not historical facts are “Forward-Looking Statements.” Forward-Looking Statements are only predictions, and actual future events may differ materially from those discussed in any Forward-Looking Statement. Various external factors and risks affect our operations, markets, products, services and prices. These factors and risks are described in our current annual report filed with the SEC and in other filings we make with the SEC. You can access our most recent SEC filings via the SEC EDGAR system located at www.sec.gov, or you may obtain these filings directly from us at no charge. We disclaim any obligation or responsibility to update, revise or supplement any Forward-Looking Statement or any other statements appearing on the Services.

25.  Other Important Terms. 

Other Important Terms. This Agreement does not, and shall not be construed to, create any partnership, joint venture, employer-employee, agency or franchisor-franchisee relationship between you and us. This Agreement is between you and us. Except as set forth in Sections 17, 18 and 27, no other person shall have any rights to enforce any of the terms of this Agreement. If any provision of this Agreement is found to be unlawful, void or for any reason unenforceable, that provision will be deemed severable from this Agreement and will not affect the validity and enforceability of any remaining provision. You may not assign, transfer or sublicense any or all of your rights or obligations under this Agreement without our prior written consent. We may assign, transfer or sublicense any or all of our rights or obligations under this Agreement without restriction. No waiver by either party of any breach or default under this Agreement will be deemed to be a waiver of any preceding or subsequent breach or default. Any heading, caption or section title contained herein is for convenience only, and in no way defines or explains any section or provision. All terms defined in the singular shall have the same meanings when used in the plural, where appropriate and unless otherwise specified. Any use of the term “including” or variations thereof in this Agreement shall be construed as if followed by the phrase “without limitation.” This Agreement, including any terms and conditions incorporated herein, is the entire agreement between you and us relating to the subject matter of this Agreement, and, in the absence of fraud, supersedes any and all prior or contemporaneous written or oral agreements or understandings between you and us relating to such subject matter. Notices to you (including notices of changes to this Agreement) may be made via posting to the Services or by e-mail (including in each case via links), or by regular mail. Without limitation, a printed version of this Agreement and of any notice given in electronic form shall be admissible in judicial or administrative proceedings based upon or relating to this Agreement to the same extent and subject to the same conditions as other business documents and records originally generated and maintained in printed form. Neither party will be responsible for any failure to fulfill any obligation due to any cause beyond its control.

26.  Terms Required by Apple. 

In addition to your agreement with the foregoing terms and conditions, and notwithstanding anything to the contrary herein, the following provisions apply with respect to your use of any version of the App compatible with the iOS operating system of Apple Inc. (“Apple”). Apple is not a party to this Agreement and does not own and is not responsible for the App. Apple is not providing any warranty for the App except, if applicable, to refund the purchase price for it. Apple is not responsible for maintenance or other support services for the App and shall not be responsible for any other claims, losses, liabilities, damages, costs or expenses with respect to the App, including any third-party product liability claims, claims that the App fails to conform to any applicable legal or regulatory requirement, claims arising under consumer protection, privacy or similar legislation (including in connection with any use by the App of Apple’s HealthKit or HomeKit frameworks), and claims with respect to intellectual property infringement. Any inquiries or complaints relating to the use of the App, including those pertaining to intellectual property rights, must be directed to Company in accordance with the “Information or Complaints” section above. The license you have been granted herein is limited to a non-transferable license to use the App on an Apple-branded product that runs Apple’s iOS operating system and is owned or controlled by you, or as otherwise permitted by the Usage Rules set forth in Apple’s App Store Terms of Service, except that the App may be accessed and used by other accounts associated with the purchaser via Family Sharing or volume purchasing. In addition, you must comply with the terms of any third-party agreement applicable to you when using the App, such as your wireless data service agreement. Apple and Apple’s subsidiaries are third-party beneficiaries of this Agreement and, upon your acceptance of the terms and conditions of this Agreement, will have the right (and will be deemed to have accepted the right) to enforce this Agreement against you as a third-party beneficiary thereof; notwithstanding the foregoing, Company’s right to enter into, rescind or terminate any variation, waiver or settlement under this Agreement is not subject to the consent of any third party.

© Janssen-Cilag 2019 unless otherwise noted. All rights reserved.

Privacy Policy

Last Updated: September 2019

Janssen-Cilag Pty Limited is concerned about privacy issues and wants you to be familiar with how we collect, use, and disclose information. This Privacy Policy describes our practices in connection with information that we or our service providers collect through the Website ("www.getpsorted.com.au") or Web property (including, for example, a mobile Website or application) operated and controlled by us from which you are accessing this Privacy Policy (each, the "Site"). By providing personal information to us or by using the Site, you agree to the terms and conditions of this Privacy Policy.

INFORMATION COLLECTION

Information You Provide

Some areas of the Site may ask you to submit personal information in order for you to benefit from the specified features (such as newsletter subscriptions, tips/pointers, or order processing) or to participate in a particular activity (such as sweepstakes or other promotions). You will be informed what information is required and what information is optional.

We may combine the information you submit with other information we have collected from you, whether on- or offline, including, for example, your purchase history. We may also combine it with information we receive about you from other sources, such as other Johnson & Johnson Operating Companies, publicly available information sources (including information from your publicly available social media profiles), and other third parties.

Passive Information Collection and Use

As you navigate around the Site, certain information can be passively collected (that is, gathered without your actively providing the information), using various technologies. We and our third party service providers passively collect and use information in a variety of ways, including:

  • Through your browser: Certain information is collected by most browsers, such as your Media Access Control (MAC) address, computer type (Windows or Macintosh), screen resolution, operating system version, and Internet browser type and version. We may collect similar information, such as your device type and identifier, if you access the Site through a mobile device
  • Using cookies: Cookies are pieces of information stored directly on the computer you are using. Cookies allow us to collect information such as browser type, time spent on the Site, pages visited, and language preferences. We and our service providers use the information for security purposes, to facilitate navigation, display information more effectively, and to personalize your experience while using the Site. We also use cookies to recognize your computer or device, which makes your use of the Site easier, such as to remember what is in your shopping cart. In addition, we use cookies to gather statistical information about Site usage in order to continually improve its design and functionality, understand how individuals use it, and to assist us with resolving questions regarding it. Cookies further allow us to select which of our advertisements or offers are most likely to appeal to you and display them while you are on the Site. We may also use cookies in online advertising to track consumer responses to our advertisements.
  • You can refuse to accept these cookies by following your browser’s instructions; however, if you do not accept them, you may experience some inconvenience in your use of the Site. You may also not receive advertising or other offers from us that are relevant to your interests and needs. To learn more about cookies, please visit http://www.allaboutcookies.org
  • IP Address: Your IP Address is a number that is automatically assigned to the computer that you are using by your Internet Service Provider. An IP Address is identified and logged automatically in our server log files whenever a user visits the Site, along with the time of the visit and the page(s) that were visited. Collecting IP Addresses is standard practice on the Internet and is done automatically by many web sites. We use IP Addresses for purposes such as calculating Site usage levels, helping diagnose server problems, and administering the Site.
  • Device Information: We may collect information about your mobile device, such as a unique device identifier.

How We Use and Disclose Information

We use and disclose information you provide to us as described to you at the point of collection.

We also use information from or about you:

  • to respond to your inquiries and fulfill your requests, such as to send you documents you request or e-mail alerts;
  • to send you important information regarding our relationship with you or regarding the Site, changes to our terms, conditions, and policies and/or other administrative information; and
  • for our business purposes, such as data analysis, audits, developing new products, enhancing our website, improving our products and services, identifying Site usage trends, personalizing your experience on the Site by presenting products and offers tailored to you, and determining the effectiveness of our promotional campaigns.

We also disclose information collected through the Site:

  • to our affiliates for the purposes described in this Privacy Policy. to our. A list of our affiliates is available here (click on the link for Form 10K, Exhibit 21, under "SEC Filings"). Janssen-Cilag Pty Limited is the party responsible for the management of the jointly-used Personal Information;
  • to our third party service providers who provide services such as website hosting and moderating, mobile application hosting, data analysis, payment processing, order fulfillment, infrastructure provision, IT services, customer service, e-mail and direct mail delivery services, credit card processing, auditing services, and other services, in order to enable them to provide services; and
  • to a third party in the event of any reorganization, merger, sale, joint venture, assignment, transfer, or other disposition of all or any portion of our business, assets, or stock (including in connection with any bankruptcy or similar proceedings).

In addition, we use and disclose information collected through the Site as we believe to be necessary or appropriate: (a) as permitted by applicable law, including laws outside your country of residence; (b) to comply with legal process; (c) to respond to requests from public and government authorities, including public and government authorities outside your country of residence; (d) to enforce our terms and conditions; (e) to protect our operations or those of any of our affiliates; (f) to protect our rights, privacy, safety, or property, and/or that of our affiliates, you, or others; and (g) to allow us to pursue available remedies or limit the damages that we may sustain. We may also use and disclose information collected through the Site in other ways, with your consent.

We also use and disclose information we collect passively as described above, under "Passive Information Collection and Use," and for any other purpose, except where we are required to do otherwise under applicable law (for example, if we are required to treat such information as personal information). In addition, we may use and disclose information that is not in personally identifiable form for any purpose. If we combine information that is not in personally identifiable form with information that is (such as combining your name with your geographical location), we will treat the combined information as personal information as long as it is combined.

THIRD PARTY SITES AND SERVICES

This Privacy Policy does not address, and we are not responsible for, the privacy, information, or other practices of any third parties, including any third party operating any site or web property (including, without limitation, any application) that is available through this Site or to which this Site contains a link. The availability of, or inclusion of a link to, any such site or property on the Site does not imply endorsement of it by us or by our affiliates.

SECURITY

We use reasonable organizational, technical, and administrative measures to protect personal information under our control. Unfortunately, no data transmission over the Internet or data storage system can be guaranteed to be 100% secure. If you have reason to believe that your interaction with us is no longer secure (for example, if you feel that the security of any account you have with us has been compromised), please immediately notify us of the problem by contacting us in accordance with the "Contacting Us" section below.

CHOICES AND ACCESS

YOUR CHOICES REGARDING OUR USE AND DISCLOSURE OF YOUR PERSONAL INFORMATION

We give you choices regarding our use and disclosure of your personal information for marketing purposes. You may opt out from:

  • Receiving marketing communications from us: If you no longer want to receive marketing communications from us on a going-forward basis, you may opt out of receiving them by contacting us via email at [email protected]. In your response to us, please provide your name, identify the form(s) of marketing communications that you no longer wish to receive, and include the address(es) to which it/they are sent. For example, if you no longer wish to receive marketing e-mails or direct mail from us, tell us that, and provide your name and e-mail or postal address. Please include "Unsubscribe" in the subject line of the email.

We will seek to comply with your request(s) as soon as reasonably practicable. Please also note that if you opt out of receiving marketing-related messages from us, we may still send you important transactional and administrative messages, from which you cannot opt out.

HOW YOU CAN ACCESS, CHANGE, OR DELETE YOUR PERSONAL INFORMATION

If you would like to review, correct, update, or delete the personal information that you have provided via the Site, please contact us via email at [email protected] with the subject line "Update my information". We will try to comply with your request as soon as reasonably practicable.

USE OF SITE BY MINORS

The Site is not directed to individuals under the age of 13, and we request that these individuals not provide Personal Information through the Site.

CROSS-BORDER TRANSFER

Your personal information may be stored and processed by our affiliate Johnson & Johnson Services Inc. based in Raritan New Jersey, USA. By using our Site or by providing consent to us (where required by law), you agree to the transfer of your personal information to countries outside of your country of residence for the purposes specified in this Privacy Policy. Where we do transfer your personal information to our affiliates or our contracted services providers based outside of Australia we ensure, by means such as contracts and personal data transfer agreements, that your personal data is protected at all times in accordance with applicable Australian privacy laws, regulations or binding codes.

SENSITIVE INFORMATION

Unless we specifically request or invite it, we ask that you not send us, and you not disclose, any sensitive personal information (e.g., information related to racial or ethnic origin, political opinions, religion or other beliefs, health, criminal background or trade union membership) on or through the Site or otherwise to us. In those cases where we may request or invite you to provide sensitive information, we will do so with your express consent.

CONTACTING US - AUSTRALIA

If you have any questions about this Privacy Policy, please contact us by e-mail at [email protected], telephone on 1800 226 334, or please write to the following address:

Privacy Officer

Janssen-Cilag Pty Limited
Locked Bag 2070
North Ryde NSW 1670
Australia

PRIVACY COMPLAINTS

If you believe we have either breached the terms of this Privacy Policy or otherwise not complied with the Australian Privacy Principles made under the Privacy Act 1988 (Cth) or other applicable privacy laws, regulations or binding codes affecting how we collect and manage your personal information please write or email to us using the "Contacting Us" details above. In your letter or email please:

  • Tell us the details of your complaint including relevant dates and third parties (if any);
  • Provide copies of any relevant documents or correspondence;
  • How you would prefer for us to contact you with our reply.

We will:

  • Acknowledge receipt of your complaint within 2-3 business days;
  • Provide you with a written response to your complaint within 10-15 business days - depending upon the complexity of your complaint this could be at an earlier or later time.

Please note guidance from the Office of the Australian Information Commissioner ("OAIC") requires any complaint must first be made to the respondent organization. The law also allows 30 days for the respondent organization to respond before a complainant may make a complaint to the OAIC.

You can obtain further general information about your privacy rights and privacy law from the OAIC by:

The Australian Information Commissioner
GPO Box 5218
Sydney NSW 104
CONTACTING US – NEW ZEALAND

Janssen-Cilag (New Zealand) Limited, located at 507 Mount Wellington Hwy, Mount Wellington, Auckland 1060, is the company responsible for collection, use, and disclosure of personal information under this Privacy Policy.

If you have any questions about this Privacy Policy, please contact us via email [email protected], or please write to the following address:

Privacy ANZ
507 Mount Wellington Highway, Mount Wellington, Auckland 1060, New Zealand
0800 800 806 / +64 (9) 588 1343
+64 (9) 588 1398

PRIVACY COMPLAINTS

If you believe we have either breached the terms of this Privacy Policy or otherwise not complied with the New Zealand Privacy Principles made under the Privacy Act 1993 or other applicable New Zealand privacy laws, regulations or binding codes affecting how we collect and manage your personal information please write or email to us using the ‘Contacting Us’ details above. In your letter or email please:

  • Tell us the details of your complaint including relevant dates and third parties (if any);
  • Provide copies of any relevant documents or correspondence;
  • How you would prefer for us to contact you with our reply.

We will:

  • Acknowledge receipt of your complaint within 2-3 business days;
  • Provide you with a written response to your complaint within 10-15 business days - depending upon the complexity of your complaint this could be at an earlier or later time.

Please note guidance from the Office of the Privacy Commissioner New Zealand (‘OPC NZ’) requires any complaint must first be made to the respondent organization. The law also allows 30 days for the respondent organization to reply before a complainant may make a complaint to the OPC NZ.

You can obtain further general information about your privacy rights and privacy law from the OPC NZ by:

  • calling their Privacy Hotline on: 0800 803 909
  • visiting their web site at: https//www.privacy.org.nz
  • writing to: Office of the Privacy Commissioner, PO Box 10 094, The Terrace, Wellington, 6143.

UPDATES TO THIS PRIVACY POLICY

We may change this Privacy Policy. Please take a look at the "LAST UPDATED" legend at the top of this page to see when this Privacy Policy was last revised. Any changes to this Privacy Policy will become effective when we post the revised Privacy Policy on the Site. Your use of the Site following these changes means that you accept the revised Privacy Policy.

Dermatitis
Inflammation of the skin, either due to an inherent skin defect, direct contact with an irritating substance, or to an allergic reaction. Symptoms of dermatitis include redness, itching, and in some cases blistering.


Biologic treatment
Generally prescribed for people whose psoriasis is moderate to severe. They target very specific components of the immune system and are given as an injection under the skin (subcutaneous) or infusion (into a vein).


Cardiovascular disease
Refers to all diseases and conditions involving the heart and blood vessels.


Crohn’s disease
An inflammatory bowel disease that causes inflammation or ulceration of the digestive tract.


Cytokine
Proteins used by the immune system to communicate messages between cells; in psoriasis, cytokines carry messages that promote inflammation and the overly rapid development of skin cells.


Dermatology Life Quality Index (DLQI)
A scale used by doctors to assess the impact of a skin condition on quality of life.


Eczema
A group of chronic skin conditions that affect the hands, scalp, face, back of the neck, and skin creases of the elbows and knees. It can run in families; however, it may occur for no known reason or be caused by an allergic reaction.


Inflammation
Reaction by tissue, e.g., skin, in response to infection or injury.


Inflammatory bowel disease
A disease that causes inflammation or ulceration of the digestive tract.


Infusion
An injection given into a vein.


Immune system
Complex group of cells and organs that defend the body against infection and disease.


Interleukin
Small molecules that are produced by white blood cells and play an important role in immunity. Some interleukins encourage inflammation, while others calm it down. Three interleukins, interleukin 12 (IL-12), IL-23 and IL-17A promote inflammation and have been shown to play a critical role in the psoriatic disease process.


Lesion
Patch of skin affected by psoriasis.


Metabolic syndrome
A collection of disorders – including high blood pressure, obesity, high cholesterol and insulin resistance – that together increase the risk of stroke, heart disease and type 2 diabetes.


PASI (Psoriasis Area and Severity Index)
A scale used by doctors to assess the extent and severity of psoriasis, before and after treatment.


Phototherapy (or light therapy)
Uses the same ultraviolet rays given off by the sun – UVA and UVB – to treat psoriasis.


Plaque
A scaly patch formed on the skin by psoriasis; can also be referred to as a lesion.


Psoriasis
Psoriasis is a chronic, non-contagious disease of the immune system that prompts skin cells to regenerate too quickly, causing red, scaly lesions that crack and bleed. It often affects the elbows, knees, scalp and torso but can appear anywhere on the body.


Psoriatic arthritis
Psoriatic arthritis is an inflammatory disease which causes pain, stiffness and swelling in and around the joints. Up to 35% of people with psoriasis also develop psoriatic arthritis.


Remission
The period during which the symptoms of a disease decrease or subside.


Subcutaneous injection
An injection given under the skin.


Systemic treatments
These work to address psoriasis from the inside, by targeting the immune system. They are generally only prescribed for people whose psoriasis is moderate to severe.


Topical treatments
Applied directly to the skin to help slow down excessive skin cell production and/or reduce the inflammation that psoriasis causes. They address psoriasis from the outside.


Tumour necrosis factor (TNF)
A protein in the body involved in inflammatory processes. When overproduced in the body, it also damages tissue in and around the joints of people with psoriasis.

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